EMS Operations terms

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cognitive skill

cog·ni·tive skill

/ˈkäɡnədiv skil/

Noun

A subset of nontechnical skills including decision making, task management, and situational awareness.

decision making

de·ci·sion mak·ing

/dəˈsiZHən ˈmākiNG/

Noun

The selection of choices among alternatives. Source: http://www.ise.ncsu.edu/nsf_itr/794B/papers/Klein_2008_HF_NDM.pdf

human error

hu·man er·ror

/ˈ(h)yo͞omən ˈerər/

Noun

An inappropriate or undesirable human decision or behavior that reduces, or has the potential for reducing, effectiveness, safety, or systems performance. Source: http://cecs.wright.edu/~dkender/hfe306/Error_files/v3_document.htm

interpersonal skill

in·ter·per·son·al skill

/ˌin(t)ərˈpərs(ə)n(ə)l skil/

Noun

A subset of nontechnical skills including teamwork and communication.

latent error

la·tent er·ror

/ˈlātnt ˈerər/

Noun

A system defect, such as poor design, incorrect installation, faulty maintenance, poor purchasing decisions, and inadequate staffing. These are difficult to measure because they occur over broad ranges of time and space and they may exist for days, months, or even years before they lead to a more apparent error or adverse event directly related to patient care. Source: http://www.ncbi.nlm.nih.gov/pmc/articles/PMC1494808/

medical error

med·i·cal er·ror

/ˈmedək(ə)l ˈerər/

Noun

The failure of a planned action to be completed as intended or the use of a wrong plan to achieve an aim. Source: Kohn LT, Corrigan JM, Donaldson MS, editors. To err is human: building a safer health system. Washington, D.C.: National Academy Press; 2000.

non-technical skills

non·tech·ni·cal skill

/nänˈteknikəl skil/

Noun

Sometimes referred to as human skills, non-technical skills are distinct from technical or clinical skills in that they encompass the cognitive, social, and personal resource skills needed to safely and efficiently perform a task. Source: Flin R, Patey R, Glavin R, Maran N. Anaesthetists’ non-technical skills. Br J Anaesth. 2010 Jul;105(1):38-44. doi: 10.1093/bja/aeq134. Epub 2010 Jun 3

process

proc·ess

/ˈpräˌses/

Noun

1. Movement toward a particular end or result. 2. The protruding areas of bones that allow muscles to attach to them with ligaments

resource management

re·source man·age·ment

/ˈrēˌsôrs ˈmanijmənt/

Noun

A way to account for available resources, such as the number of ambulances, trauma centers and EMS personnel. This allows for a coordinated response of resources throughout the state, ensuring equal access to basic emergency care

situational awareness

sit·u·a·tion·al a·ware·ness

/ˌsiCHəˈwāSH(ə)n əˈwernəs/

Noun

The perception of the elements in the environment within a volume of time and space, the comprehension of their meaning, and the projection of their status in the near future.

task management

task man·age·ment

/task ˈmanijmənt/

Noun

The effective distribution of tasks to others. Source: Andersen PO, Jensen MK, Lippert A, Østergaard D. Identifying non-technical skills and barriers for improvement of teamwork in cardiac arrest teams. Resuscitation. 2010 Jun;81(6):695-702. doi: 10.1016/j.resuscitation.2010.01.024. Epub 2010 Mar 20.

teamwork

team·work

/ˈtēmˌwərk

Noun

The cooperation of members in a group in an effort to achieve a common goal. Source: https://www.iaff.org/06news/NearMissKit/6.%20Crew%20Resource%20Management/CRM.pdf

tunnel vision

tun·nel vi·sion

/ˈtənl ˈviZHən/

Noun

A condition of narrowed attention involving the “focus of attention on a particular problem without regard for possible consequences or alternative actions." Source: http://www.emsworld.com/article/10321596/what-not-to-do-in-ems